22 Job management

Many of the tasks carried out within MyID are automatically allocated a job number by the system. You can use the job management workflow to:

• Locate a particular job and view information about it.

  For example, someone may contact you because credentials have been requested with the wrong profile. You can locate the appropriate job, find out its current status, and cancel it.

• Check the overall status of jobs, making sure the system is running smoothly.

  For example, you can regularly check the number of jobs that have a status of Failed or Completed With Errors. You can also see how many jobs are waiting validation to move to the next stage.

You can specify a wide range of criteria when searching for a particular job or a group of jobs. The results displayed are those that meet all the criteria you specify, so if you cannot find the job you are looking for, try removing some of them.